Data Protection Documentation

Haybaji Privacy Policy – Our Commitment to Protecting Your Data

Haybaji believes it is our responsibility to keep your personal information completely secure. In this Privacy Policy, we clearly explain what data we collect, why we collect it, and how it is protected.

Last Updated: January 2026
SSL Encryption Secured
Language: Bengali

1. Introduction

Haybaji (www.haybaji.vin) places the highest importance on the privacy of its members. We understand how sensitive your personal information is when you share it on an online platform. This Privacy Policy is here to give you a clear picture of exactly what Haybaji does — and does not do — with your data.

This Policy applies to Haybaji's website, mobile app, and all related services. Continued use of the platform constitutes your agreement to this Privacy Policy. If you have any objections, please contact us before using the platform.

Important: This Privacy Policy may be updated periodically. When changes are made, the date at the top of the page will be updated and, where necessary, members will be notified directly.

Haybaji operates as a responsible gaming platform and adheres to international data protection standards. Our Privacy Policy has been developed in line with GDPR guidelines and applicable local data protection laws.

2. What Information We Collect

Haybaji collects your information in several ways. A detailed breakdown is provided below:

Data Type What Information We Collect Collection Date
Identity Information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email, mobile number, address At Registration
Financial Information Payment account (bKash/Nagad), transaction history Deposits & Withdrawals
Technical Information IP address, device information, browser type While Using the Platform
Gaming Information Game history, betting records, win/loss data During Gameplay
Communication Log Support chat history, email correspondence For use of support services

We only collect information that is necessary to deliver our services. Collecting excessive or unnecessary data is against our policy.

3. How Your Information Is Used

Haybaji uses your information only for the specific purposes listed below. We never use your data beyond what is stated here:

  • Account Management: For account registration, login, and identity verification.
  • Payment Processing: To process deposit and withdrawal transactions.
  • KYC Verification: To fulfill legal obligations related to age and identity verification.
  • Customer Support: To resolve your issues and provide support.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Personalized Experience: To deliver promotions and offers tailored to your preferences.
  • Legal Compliance: To comply with regulatory authority requirements.
  • Platform Improvement: For analytics aimed at improving service quality.
Our Assurance: Haybaji never sells your information to advertisers or third parties. Your data is used solely to improve the quality of Haybaji's services.

4. Data Sharing & Disclosure Policy

Haybaji does not share your personal information with third parties — that is our core commitment. However, there are a few limited circumstances where disclosure may be necessary:

  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
  • Legal Authorities: To fulfill legal obligations under court orders or government directives.
  • Anti-Fraud System: Limited data shared with authorized third parties for fraud detection purposes.
  • Audit Body: To the regulatory authority for license renewal.
Please Note: Outside of the cases above, Haybaji never sells, rents, or shares your information in any unauthorized way. Only the minimum necessary information is ever provided to any third party.

All third parties contracted with us are required to uphold the same privacy standards. They may not use your information for their own purposes.

5. Cookies & Tracking Technologies

Haybaji uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored in your browser.

  • Essential Cookies: Essential for maintaining login sessions and ensuring security.
  • Functional Cookies: To remember your preferences, such as language and theme settings.
  • Analytics Cookies: To analyze platform usage and improve our services.
  • Security Cookies: To detect and prevent fraudulent activity.

You can disable cookies at any time through your browser settings, though some platform features may become limited as a result. Disabling essential cookies may cause login issues.

Haybaji does not track your activity on other websites through cookies. Our cookies operate exclusively within the haybaji.vin domain.

6. Data Security Measures

Haybaji employs industry-leading technical and organizational measures to keep your data secure:

  • 256-bit SSL/TLS Encryption: All data transmissions occur over encrypted channels.
  • AES-256 Data Storage: Stored data is protected with strong encryption.
  • Two-Factor Authentication (2FA): An additional security layer for your account.
  • Firewall & IDS: To detect and block unauthorized access.
  • Regular Security Audits: Regular assessments conducted by independent third-party experts.
  • Staff Training: Only authorized personnel have access to the necessary data.
  • Data Backup: Regular backups ensure your data remains protected at all times.
Your Responsibilities: We provide the highest level of system-side protection, but keeping your password confidential and avoiding login on public Wi-Fi is your own responsibility.

In the event of a security breach, we will notify all affected members within 72 hours and take swift corrective action.

7. Data Retention Period

Haybaji does not retain data beyond what is necessary. Retention periods for different types of information are outlined below:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligation
Transaction Records 7 Years Financial Regulation
KYC documents 5 Years AML Compliant
Gaming Logs 2 Years Dispute Resolution
Support Chat 1 Year Service Quality Improvement
Cookie Data End of Session – 1 Year By Type

Once the retention period expires, data is automatically deleted or anonymized so it can no longer be identified.

8. Your Data Rights

As a Haybaji member, you have the following rights over your own data:

1
Right of Access

The right to know what information we hold about you and to receive a copy of it.

2
Right to Rectification

The right to request correction of inaccurate or incomplete information.

3
Right to Erasure

The right to request deletion of your data where no legal obligation requires it to be retained.

4
Right to Restrict Processing

You may request that we limit how your information is used in certain circumstances.

5
Right to Data Portability

The right to receive your data in a structured format and transfer it elsewhere.

6
Right to Object

The right to object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, contact our support team. We will respond to your request within 30 days.

9. Minor Protection Policy

Haybaji strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

  • Age verification is in place at the point of registration.
  • Any account found to belong to a minor will be suspended immediately.
  • All collected data will be permanently deleted.
  • Parents who have concerns are welcome to contact us.
For parents: If you believe your child is using Haybaji, please notify our support team immediately. We will take prompt action.

10. Changes to the Privacy Policy

Haybaji reserves the right to partially or fully update this Privacy Policy at any time. For significant changes:

  • You will be notified via email or platform notification at least 7 days before any changes take effect.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree with the updated policy, you may request to close your account.
Note: Check back on this page regularly. We are committed to keeping all members informed of the latest policy updates.

11. Contact & Complaints

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please get in touch with us:

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom right of the platform (available 24/7)
  • Response Time: Typically within 24–48 hours

Our Data Protection Officer will review your request and respond within a maximum of 30 days in accordance with applicable law.

Why Haybaji Is Trustworthy

Steps We Take to Protect Your Privacy

Haybaji follows the highest industry standards to protect every member's information.

End-to-End Encryption

Every transaction and piece of personal information is secured with 256-bit SSL encryption. Third parties have no way of accessing your data.

Third-Party Audits

Our systems are regularly audited by international security experts. We voluntarily undergo these assessments to ensure full transparency.

Secure Data Storage

Stored data is kept on servers secured with AES-256 encryption, protected by both physical and digital security measures.

Minimal Data Policy

Haybaji only collects information that is necessary to provide its services. Requesting data beyond that is against our policy.

Data Sale Prohibited

We never sell your personal information to advertisers or other organizations. That is our pledge.

Member Controls

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Start Gaming Safely

Your data is completely safe at Haybaji — join today

Read our Privacy Policy, feel confident, and enjoy gaming safely — just like millions of Bangladeshi players.

SSL Encryption
Licensed
No Data Selling
24/7 Support
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